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Home > Dial-A-Ride
The Livermore-Pleasanton-Dublin area is served by two different paratransit
providers with separate service areas, hours and regulations. For residents of Pleasanton, daytime service is provided by the City of Pleasanton Paratransit Service, while dial-a-ride service during early morning and evening hours
and Sundays is provided by Wheels. For more information or reservations on Pleasanton's
Paratransit, call (925) 931-5376 or go to their Pleasanton
Paratransit Service page.
- Para-Taxi Information
The Wheels Para-Taxi Program is a premium paratransit service, which provides flexible same day transportation service for ADA-certified Wheels Dial-A-Ride riders. Although it does not qualify as complementary paratransit service under the “Americans with Disabilities Act” (ADA), this service does provide convenient, same day service that may satisfy the transportation needs for many of our ADA-certified customers. Para-Taxi is offered in addition to the Dial-A-Ride service. You are encouraged to use taxis for some of the trips you normally would use Dial-A-Ride.
- Rider Information
Dial-a-Ride is available to those individuals in Livermore and Dublin (and Pleasanton before and after the hours that the Pleasanton Paratransit operates) who, because of their disability or health-related condition, cannot independently board, ride and/or disembark from an accessible fixed-route transit bus or cannot get to/from a boarding or disembarking location. All ADA eligible customers must be ADA certified by a transit agency, and be registered with Wheels before scheduling a ride.
- Rider's Questions
Questions and answers regarding using the Wheels Dial-A-Ride system
- Scholarship
Current riders of the Wheels Dial–A–Ride service who meet the qualification requirements may be granted a scholarship of twenty (20) Dial–A–Ride tickets each fiscal year (July 1 – June 30).
- Book a Trip
Use our convenient online booking system to schedule your Dial-A-Ride trip.
| A portion of the Wheels Dial-A-Ride service funded by Measure B. |
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| Your transit tax dollars working for you. |
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