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Fare and Monthly Pass Information

Regular Wheels Fares (Effective 22 March 2009)

   

Adults/Students (6-18)

$ 2.00

Senior Citizens (Ages 65 & over)

1.00

Persons with Disabilities (With RTC Discount Card)

1.00

Children under 6 with fare paying Adult

Free

   

Discount Tickets/Monthly Passes

 
   

Ticket Strips (10 Rides)

$16.00

Adult/Student Monthly Pass (East Bay Value Pass)

$60.00

Senior Citizens (Ages 65 & over)

$18.00

Persons with Disabilities Monthly Pass

$18.00

   

Paratransit Service (Dial-A-Ride)

   

Senior/Disabled

$ 3.50

Ticket Strips (10 Rides)

$35.00

Inbound (Wheels receiving) interagency transfers from County Connection Links or East Bay Paratransit.

Free

   
Transfers  
   

From Wheels

Free

From ACE

Free

From BART

$ 1.00

From County Connection

Free


See our Ticket Outlets page for a list of retailers selling Wheels tickets.  You can also order your tickets and passes by mail by printing out our Order Form and sending it in with your payment.

 

Requirements for Discounted Fares, Tickets and Monthly Passes
Discount Tickets Eligibility Description Terms and Conditions
FareBusters
Tickets
One Adult/Student
Fare
Everyone. Discount tickets sold in convenient sheets of 10 one-way tickets.

No expiration date.
Valid for single one-way trip on fixed route service.

Not valid on Dial-A-Ride.
Senior/Disabled
Tickets
One Fare
Seniors Age 65+

Disabled Valid Regional Transit Connection (RTC) Discount Card,* Medicare card, DMV parking placard receipt or Wheels/ADA Paratransit Card.

Sold individually, or in a sheet of 10 one-way tickets.

No expiration date.

Driver may request a photo ID and Medicare Card.

Valid for single one-way trip on fixed route service.

Not valid on Dial-A-Ride.

Discount Tickets Eligibility Description Terms and Conditions
East Bay Value Pass Everyone

Sold as a single punch-pass.

Valid on all WestCAT, Wheels, County Connection and Tri Delta Transit
fixed-route buses.

Valid for unlimited rides on fixed route service for one full calendar month for the month and year indicated.

No transfers required.

Pass must have current year and month to be valid.

Passes with more
then one month/year
punched will not be accepted by the driver

No transfer slips issued.

Senior Monthly Discount Pass Age  65+ Sold as monthly punch pass.

Valid for unlimited rides on fixed route service for one full alendar month for the month and year indicated.

No need to carry change and handle transfer slips.

Driver may request
a photo ID and Medicare Card.

Pass must have current year and month to be valid.

Passes with more then one month/year punched will not be accepted by the driver.

Not valid on
Dial-A-Ride.No transfer
slips issued.

Disabled Monthly Discount Pass Disabled Valid Regional Transit Connection (RTC) Discount Card,* Medicare card, DMV parking placard receipt or Wheels/ADA Paratransit Card.

Sold as monthly punch pass.

Valid for unlimited rides on fixed route service for one full calender month for the month and year indicated.

Passenger must show a valid RTC or Medicare Card when boarding.

Pass must have current year and month to be valid.

Passes with more then one month/year punched will not be accepted by the driver.Not valid on Dial-A-Ride.No transfer slips issued.

Discount Tickets Eligibility Description Terms and Conditions

Commuter Club Pass

This pass may only be used by authorized employees whose employers are participating in the WHEELS Commuter Club Program. Issued as a flash pass
Unlimited rides on WHEELS fixed route buses for the following participating members:

* Bernal Corporate Park
* Carl-Zeiss Meditec
* Emerald Point
* Parkway Properties
* Dublin Corporate Centre (Koll)

Pass holders may be required to present a photo identification to verify proper usage.

WHEELS reserves the right to revoke this pass at any time due to actual or suspected misuse.

Hacienda Eco Pass

This pass may only be used by authorized Hacienda employees and residents participating in the ECO program.

For more information contact The Hacienda
Hotline at (925) 734-6551.

Issued as an annual flash pass.

Unlimited rides on WHEELS fixed route buses.

Pass holders may be required to present a photo identification to verify proper usage.

WHEELS reserves the right to revoke this pass at any time due to actual or suspected misuse.

*The RTC Discount Card is a regional identification card that allows qualified persons with disabilities and senior citizens 65 years of age or older to ride Bay Area transit systems at a discounted fare. There is a $3.00 charge for the card, and all passengers must have this card to be eligible for discounted fares on WHEELS buses. To apply for the RTC Discount Card, call WHEELS Customer Service at (925) 455-7500.


New $60 Unlimited Ride East Bay Value Pass

The newe East Bay Value Pass has replaced the Wheels Super Saver pass since for the same price.  The East Bay Value Pass allows you to ride all Wheels, WestCAT, Tri Delta Transit, and The County Connection fixed route buses for an entire month!  See the “East Bay Value Pass” website for more information at www.eastbayvaluepass.com.


Transfer Information and more...

Bus Transfer Information

  • Transfers must be requested by the passenger at the time of boarding.

  • Transfers will be honored only on the day issued and are valid on any Wheels fixed route bus within two (2) hours after boarding.

  • Wheels accepts County Connection transfers with no additional fare.

  • BART transfers require an additional $1.00 fare.

  • No transfers to the BART system.

  • Transfers are void if improperly used.

  • Transfers will not be accepted if rolled, mutilated, torn or if the information is not readable.

  • Transfers may not be shared with another passenger.

In case of any questions about the transfers, PLEASE PAY FARE and present the questionable transfer to the Wheels Office at 1362 Rutan Court in Livermore.  Give them the operator's name, line, coach number and date/time.


Commuter Check

Commuter Check is a convenient way for businesses to subsidize their employees' commute to work by public transit and van pooling.  Employers purchase Commuter Check vouchers and give them to employees, who can apply their value toward the purchase of monthly transit passes or tokens for most Bay Area transit systems, as well as toward monthly vanpool fares.  For more information on this program, check out our Commuter Check page or go to the Commuter Check website at www.commutercheck.com.


Commuter Choice

The Commuter Choice Tax Benefits program is a valuable addition to any benefits package.  Unlike employee benefits such as health care or vacation plans employees can use the Commuter Choice Tax Benefit every day.  For complete information, download the following Adobe PDF file produced by the Tri-Valley Resource Team:


Riders With Disabilities

Disabled Monthly Passes are available at various locations, including the Wheels Administrative Office and the Transit Center – see the Ticket Outlets page for a list of locations.  They may also be ordered by mail, using the Ticket Order Form.

Passengers with a Regional Transit Connection Discount Card or Medicare Card are eligible for reduced fare.  Passengers must show their card to the bus operator when boarding the coach.  For more information on the RTC Discount Card Program, go to our RTC Discount Card Page.


Fare Media Policy

All Wheels pass and ticket sales are final and non-refundable.  Tickets and passes are subject to Wheels rules, regulations and tariffs and are not valid if torn, defaced, or damaged.  Wheels assumes no liability for lost or stolen passes and will issue no replacements.  It is unlawful to duplicate any Wheels pass or ticket.

 

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1362 Rutan Court, Suite 100, Livermore, CA  94551.  WHEELS Information: (925) 455-7500.