Wheels New Website Offers Improved Transit Information for Customers

Wheels customers can now take advantage of the agency’s new and improved website – www.wheelsbus.com. It offers a variety of user-friendly services including real time bus arrival information, rider service alerts, Google trip planner and enhanced social media feeds.

“Our new website gives Wheels customers what they’ve wanted: easy access to trip planning, real time information about when their bus will arrive, and route delays/detour notices with real time rider alerts,” states Board Chair, Don Biddle.

The new website was designed by Bay Area web design firm, Planeteria.

Wheels to Adjust Schedules for Upcoming Holidays

Wheels will be operating the following service for the Christmas Holiday:

Thursday, December 24thEnhanced Saturday Service Schedule – All normal Saturday service plus the addition of limited service on Routes 20X and 70X

Friday, December 25thSpecial Service – Routes 10, 15 operate on a special holiday schedule, see individual schedules for details.

 

Wheels will operating the following service for the New Year’s Holiday:

Thursday, December 31stRegular Service – All regular schedules in effect.

Friday, January 1stSunday Service – See Sunday schedules for Routes 1, 8, 10, 12, and 15.

 

Wheels Customer Service Center will be open on December 24th and December 31st from 5:00am to 7:00am and 4:00pm to 6:00pm and closed on December 25th and January 1st.

 

 

 

 

Wheels Stuff a Bus Food Drive Celebrates Season of Sharing

As the holiday season approaches, local food banks are in need of essential supplies. To provide support, the Livermore Amador Valley Transit Authority (LAVTA), operator of the Wheels bus system in the Tri-Valley, will host its annual “Stuff-A-Bus” holiday food drive. The event is being held on December 6th from noon to 4 pm in support of the Open Heart Kitchen and Tri-Valley Haven Food Pantries. Once again, Safeway Supermarkets has partnered with LAVTA to host the holiday food drive at three of its Tri-Valley stores. Wheels bus drivers and other volunteers will be on hand to collect non-perishable food donations to help bring good cheer to Tri-Valley families this holiday season.

“When people think of the Tri-Valley, most think of the large corporate offices, shopping malls, wineries and large homes, but few think of the people who struggle day to day.  Many residents are in need of food, especially around the holidays. The ‘Stuff-A-Bus’ event ensures that all donations collected in the Tri-Valley remain in the Tri-Valley, where they are needed,” says Board Chair, Don Biddle.

Safeway will be hosting the event at three stores in the Tri-Valley. These include: 4495 First Street, Livermore; 7499 Dublin Blvd., Dublin; and 6790 Bernal Ave., Pleasanton. The most needed items are: juice boxes, cooking oil, granola bars, canned vegetables and fruit, coffee, pasta, rice, sugar and flour.

To promote the event, radio station 101.7 KKIQ will be having a live broadcast from noon to 2 pm at the Livermore Safeway location.

Clipper Expands to Wheels November 1st

Wheels will be accepting Clipper, the Bay Area’s transit fare payment card, beginning November 1st. Wheels joins three other East Bay agencies including County Connection, Tri Delta Transit and WestCAT in offering Clipper. The four transit agencies will accept Clipper cards loaded with e-cash value and 31-day passes.

“Clipper offers ultimate convenience for our riders who can now connect to other transit agencies such as BART with one fare payment card,” stated LAVTA Board Chair, Don Biddle. “This allows for seamless connectivity with other Bay Area transit agencies.”

Clipper already is accepted on AC Transit, BART, Caltrain, FAST, Golden Gate Transit and Ferry, Marin Transit, Muni, SamTrans, SF Bay Ferry, SolTrans, Vacaville City Coach, VINE and VTA.

Wheels will be offering a new 31-day rolling monthly pass on Clipper that allows for flexibility in selecting the start date for the pass, rather than a traditional monthly pass which is only good from the first until the last day of any given month.

East Bay Clipper cardholders can also take advantage of new Day Passes for unlimited rides. By paying for rides with cash value, cardholders can automatically earn a Day Pass for unlimited rides in a single day on Wheels routes and most County Connection, Tri Delta Transit and WestCAT routes. Once a cardholder pays $3.75 in fares in one day ($1.75 for senior and RTC customers) on any combination of these transit agencies, rides will be free of charge for the rest of that day.

Clipper is a service provided by Bay Area transit operators and the Metropolitan Transportation Commission, the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.

Customers can purchase Clipper and/or add value at the Livermore Transit Center and at Wheels’ Administrative Office, as well as at local Walgreens and Whole Foods locations.

Clipper Accepted on Wheels Beginning November 1st

Clipper, the all-in-one transit fare payment card already accepted on 13 Bay Area transit systems, is expanding this Sunday, Nov. 1, to four more bus services in the East Bay: County Connection, Tri Delta Transit, WestCAT and Wheels. The four transit agencies will accept Clipper cards loaded with cash value as well as a range of 31-day passes good for local or express travel

“This is a major benefit both for people who ride the bus to BART as well as those who rely on the bus for local trips,” said MTC Commissioner, County Connection board member and Orinda City Councilmember Amy Rein Worth. “I am pleased that MTC and the transit operators have worked together so well to make Clipper available to more East Bay transit riders.”

Clipper already is accepted on AC Transit, BART, Caltrain, FAST, Golden Gate Transit and Ferry, Marin Transit, Muni, SamTrans, SF Bay Ferry, SolTrans, Vacaville City Coach, VINE and VTA.

“Clipper is so convenient. You don’t have to worry about exact change, and if you ride BART, you get the same transfer discounts without having to keep track of paper transfers,” said Alameda County Supervisor and MTC Commissioner Scott Haggerty, who also serves as a board member of the Livermore Amador Valley Transit Authority, which operates the Wheels transit service. “You can set it up to automatically reload, and you can use your transit benefits to load value on the card. These features make Clipper a much more attractive option than cash.”

Clipper is used for fare payment on nearly half of all transit trips in the Bay Area. Last month, Clipper was used for an average of more than 800,000 trips each weekday. About one-third of all registered Clipper cards are signed up for Autoload, which automatically reloads value on the card when it runs low.

The Clipper network will expand again in 2016 to Union City Transit, Petaluma Transit, Santa Rosa CityBus and Sonoma County Transit. Clipper will be the sole fare payment method used by Sonoma-Marin Area Rail Transit (SMART) when it begins operation in late 2016.

Clipper is a service provided by Bay Area transit operators and the Metropolitan Transportation Commission, the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.

For more information about Clipper, go to clippercard.com or call Clipper Customer Service at 877.878.8883.

Wheels Announces Public Workshops

The Livermore Amador Valley Transit Authority (LAVTA), operator of the Wheels bus system and the Tri-Valley Rapid, is hosting a second round of public workshops to gather comments on potential future Wheels route changes as part of its Wheels Forward initiative.

Wheels Forward is a comprehensive analysis of the existing Wheels bus network, with recommendations for short and long term route modifications to better serve changes in ridership, land uses, travel time and travel patterns. LAVTA launched the Wheels Forward initiative in the spring of 2015 with a round of data collection, on-board passenger surveys, an analysis of ridership and on-time performance, and existing and future land uses. In late July, LAVTA held a round of Wheels Forward public meetings to solicit comments on future route changes and gather input from riders and non-riders on service improvement trade-offs. The Wheels Forward Planning Team has now developed a series of bus service scenarios and is ready to gather public input on the potential route changes. Residents can view the proposed service scenarios and offer comment through the WheelsForward.com website beginning the week of October 19th, or by attending one of the three scheduled public outreach workshops:

Tuesday, October 27th, 7pm – 9pm
Amador Valley High School – Auditorium
1155 Santa Rita Road. Pleasanton
Served by Route 8 and 10

Wednesday, October 28th; 6pm – 8pm
Las Positas College – Building 2400
3000 Campus Hill Drive, Livermore
(Park free in Lot E)
Served by Route 12

Thursday, October 29th, 6pm-8pm
Dublin Civic Center – Regional Room
100 Civic Plaza, Dublin
Served by the Rapid and Route 10

Translation services are available for the public workshops with advance notice. Please call Wheels at (925) 455-7555 at least 48 hours before the meeting you’ll be attending.

16 Days to Make Transit a Priority

We just have 16 days to make transit a priority and convince Governor Brown and legislative leaders to provide funding for alternative transportation including public transit projects in this year’s transportation funding package.

To aid in this effort the California Transit Association has launched iTransit to tell your state reps to support new $$$ for public transit.

Don’t delay….click the following link and act now! http://itransitca.com/act