GoDublin! The Livermore Amador Valley Transit Authority (LAVTA) will pay half your fare (up to $5) for rideshare trips that start and end in Dublin on UBER and Lyft.

How it works

Smartphone Apps

First, Download the app for Uber or Lyft (use these links if you wish)

When using Lyft app and select Promotions or Promos from the menu options.

Enter the promotion code GODUBLIN for Lyft. Select “Apply” if needed.

When using UBER register for a discount here. The link will take you to a voucher page. Click accept voucher.

 

Your discount will be subtracted automatically once your trip concludes.

 

Just for Dublin!

All trips must be within the city limits of Dublin, CA. If your pickup or drop-off is outside the city limits, the discount is not valid.

Frequently Asked Questions

What is Go Dublin?

Go Dublin is a rideshare program through which LAVTA will pay for 50% of your fare, up to $5.00, for rides with our participating partners within the city limits of Dublin, which includes both Tri-Valley BART stations.

Who are the participating providers?

The current participating providers are Uber and Lyft.

Do I have a choice whether to use Lyft Line or a regular Lyft ride? UberPOOL or a regular Uber ride?

To qualify for the 50% discount, up to $5, you must select the UberPOOL, UberWAV, or Lyft Line option when booking your ride (or UberWAV if you utilize a mobility device and need a access ramp on to the vehicle). This helps keep costs low and reduce the number of cars on the road. If you choose a regular Uber or Lyft ride you will be responsible for paying the regular fare.

What can I do if I cannot afford a Smart Phone?

The state of California has a program to assist with the cost of Smart Phones and service. For more information click here.

What if I do not have a credit or debit card?

Our partners only accepts payment via credit card or debit card with the credit card logo. If you do not have either credit card or debit card, we have found a low to free cost option. Please click here to learn more.

 

Why did Wheels create the Go Dublin Promotion?

Providing transit service in less-populated areas is challenging, and frequent bus service cannot operate efficiently. Go Dublin is a promotion with rideshare companies to give Dublin residents easy, affordable transportation options.

When and where is Go Dublin valid?

Go Dublin is valid for trips that both start and end within the city limits of Dublin on any day of the week at any time.

Is there service for people with disabilities?

Yes, currently Uber offers vehicles that are wheelchair accessible. Choose the UberWAV option. Our partners are constantly improving accessibility options so check back periodically for the latest information on accessible services.

How do I know using rideshare is safe?

All participating partners offer criminal background checks, DMV checks, vehicle inspections and provide $1 million liability insurance for all drivers and vehicles. In addition, there is a zero-tolerance drug and alcohol policy. Finally, some participants offer a rating system; if you rate a driver less than 3 stars, you will never be matched with that driver again. If you do experience a safety incident, call 911 if necessary, then call the participating partners emergency response line as provided for in their individual phone apps.

Is tipping required?

Tipping is not required. LAVTA does not cover the cost of tips.

What kind of data is shared with LAVTA? Is a user’s name attached to this data? Can LAVTA watch their every move?

The data is completely anonymous, so LAVTA will not be able to track where someone is or learn exactly where they’ve been or are going. LAVTA will receive data such as: frequent destinations, peak travel times and other non-address specific, block level information.

What if I want to go just outside of the service area? Is the discount valid until I’m outside of that area, or do I have to pay for the whole trip?

If you travel outside the service area, you will be responsible for paying the entire fare (Go Dublin promotion will not apply).

How long can I expect to wait for my ride to show up?

Actual wait times depend on how many drivers are currently in the area, but in most cases a ride will arrive within 10 to 15 minutes.

Can anyone use Go Dublin?

Yes, anyone over 18 can use the Go Dublin promotion. All of the participating providers have 4-doors and accept service animals.

Are booking or services fees included in the Go Dublin discount?

Booking or service fees may not be included in the Go Dublin discount. Please check individual service providers for details.

I have some ideas for improvements. How can I give feedback?

Wheels is eager to hear your ideas. Please e-mail Jonathan Steketee, Manager of Customer Service & Contract Oversight at jsteketee@lavta.org.

Interested in becoming a Provider for Go Dublin?

If you are a Transportation Network Company and are interested in participating in the Go Dublin Rideshare Promotion, please call our administrative offices at (925) 455-7555.