GoDublin! The Livermore Amador Valley Transit Authority (LAVTA) will pay half your fare (up to $5) for rideshare trips that start and end in Dublin on UBER and Lyft.

How it works

Smartphone Apps

1. Download the app for Uber or Lyft (use these links if you wish)

Uber Logo

Google Play
Apple app store

Lyft logo

Google Play
Apple app store

2. Open the app and select Promotions or Promos from the menu options.

Uber navigation promo callout
Lyft navigation promo callout

3. Enter the promotion code GODUBLIN2019 for Uber or GODUBLIN for Lyft. Select “Apply” if needed.

Uber promo page
Lyft promo page

4. Set up your trip using uberPOOL or Lyft Line.

Uber screenshot
lyft screenshot

5. Your discount will be subtracted automatically once your trip concludes.

Just for Dublin!

All trips must be within the city limits of Dublin, CA. If your pickup or drop-off is outside the city limits, the discount is not valid.

Frequently Asked Questions

What is Go Dublin?

Go Dublin is a rideshare promotion where LAVTA will pay for 50% of your fare, up to $5.00, for any rides with our participating partners within the city limits of Dublin, which includes both Tri-Valley BART stations.

Who are the participating providers?

The current participating providers are Uber and Lyft.

Do I have a choice whether to use Lyft Line or a regular Lyft ride? uberPOOL or a regular Uber ride?

To qualify for the 50% discount, up to $5, on rides from participating partners in the GoDublin promotion, you must select the uberPOOL or Lyft Line option when booking your ride. This helps keep costs low and reduce the number of cars on the road. If
you opt to take a regular Uber or Lyft ride you will be responsible for paying the regular fare.

Why did Wheels create the Go Dublin Promotion?

Providing transit service in less-populated areas is challenging, and frequent bus service cannot operate efficiently. Go Dublin is a promotion with rideshare companies to give Dublin residents easy, affordable transportation solutions.

When and where is Go Dublin valid?

Go Dublin is valid for trips that both start and end within the city limits of Dublin on any day of the week at any time.

Is there service for people with disabilities?

Yes, currently Uber offers vehicles that are wheelchair accessible. Our partners are constantly improving accessibility options so check back periodically for the latest information on accessible services.

How do I know using rideshare is safe?

All participating partners offer criminal background checks, DMV checks, vehicle inspections and provide $1 million liability insurance for all drivers and vehicles. In addition, there is a zero-tolerance drug and alcohol policy. Finally, some participants offer
a rating system; if you rate a driver less than 3 stars, you will never be matched with that driver again. If you do experience a safety incident, call 911 if necessary, then call the participating partners emergency response line as provided for in their individual phone apps.

Is tipping required?

Tipping is not expected or required. LAVTA does not cover the cost of tips.

What kind of data is shared with LAVTA? Is a user’s name attached to this data? Can LAVTA watch their every move?

The data is completely anonymous, so LAVTA will not be able to track where someone is or learn exactly where they’ve been or are going. LAVTA will receive data such as: frequent destinations, peak travel times and other non-address specific, block level
information.

What if I want to go just outside of the service area? Is the discount valid until I’m outside of that area, or do I have to pay for the whole trip?

If you travel outside the service area, you will be responsible for paying the entire fare (Go Dublin promotion will not apply).

How long can I expect to wait for my ride to show up?

Actual wait times depend on how many drivers are currently in the area, but in most cases a ride will arrive within 10 to 15 minutes.

Can anyone use Go Dublin?

Yes, anyone over 18 can use the Go Dublin promotion. All of the participating providers have 4-doors and accept service animals.

Are booking or services fees included in the Go Dublin discount?

Booking or service fees may not be included in the Go Dublin discount. Please check individual service providers for details.

I have some ideas for improvements. How can I give feedback?

Wheels is eager to hear your ideas. Please e-mail Jonathan Steketee, Manager of Customer Service & Contract Oversight at jsteketee@lavta.org.

Interested in becoming a Provider for Go Dublin?

If you are a Transportation Network Company and are interested in participating in the Go Dublin Rideshare Promotion, please call our administrative offices at (925) 455-7555.

 

THE “GO DUBLIN” PROGRAM MERELY PROVIDES A DISCOUNT FOR CUSTOMERS WHO CHOOSE TO UTILIZE THE SERVICES OF THE PARTICIPATING
THIRD PARTY PROVIDERS.  THE LIVERMORE AMADOR VALLEY TRANSIT AUTHORITY DOES NOT PROVIDE A WARRANTY OF ANY KIND AS TO THE
QUALITY OR SAFETY OF ANY OF THE PROVIDERS UNDER THAT PROGRAM.  ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, INDEMNITIES,
AND GUARANTEES WITH RESPECT TO THE CONTENT OR SERVICE AND THE OPERATION, CAPACITY, SPEED, FUNCTIONALITY, QUALIFICATIONS,
OR CAPABILITIES OF THE SERVICE PROVIDED HEREUNDER, WHETHER EXPRESS OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR
WRITTEN STATEMENTS, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO ANY WARRANTY OF SATISFACTORY QUALITY, MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, ARE HEREBY OVERRIDDEN, EXCLUDED, AND DISCLAIMED.