LAVTA Updates Related to Coronavirus

Rider Alert – Service Levels

Because of declining resources, ridership, and public health mandates due to the COVID-19 pandemic, the Livermore Amador Valley Transit Authority (LAVTA) has been utilizing a five-level service reduction process to provide our passengers with an easy way to find out what services are still available. During periods of reduced service, the most accurate schedule information will be available at wheelsbus.com. Under each Service Level, Dial-a-Ride paratransit services would continue to operate but may be limited based on resource availability. Check this page daily for updates.

To see all five service levels, click here.  

To see LAVTA’s COVID-19 Response and Action Plan, click here.

 

Friday August 7, 2020

Face Coverings or Masks REQUIRED for ALL transit passengers as of April 18

The Alameda County Health Department ordered that effective Saturday April 18, all persons waiting for or riding on public transportation must wear a face covering over their mouth and nose to help prevent the spread of COVID-19. Our bus operators are also covered by this directive.

This includes Wheels and Rapid buses as well as our Dial-a-Ride paratransit service.

We continue to operate at Service Level 3

 Service Level 3: Weekend service schedules except for Rapid routes

  • Rapid Routes 10R and 30R will continue to operate at the Service Level 2 frequencies, on a 30 minute frequency during hours when 15 minute frequency was previously offered
  • Routes 1, 3, 8, 14 and 15 will operate on weekend schedules
  • Route 2, 11, 20X, 70X and 580X will not operate
  • All service after 11pm discontinued
  • Routes 53 and 54 continue to operate subject to continuation of ACE service
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available

Sunday April 5, 2020

At this time, we are operating at Service Level 2

Effective Monday April 6, we will be operating at Service Level 3

Service Level 2: Frequency reductions on Rapid Routes, other reductions

  • Rapid Routes 10R and 30R will operate on a 30 minute frequency during hours when 15 minute frequency is currently offered
  • Routes 20X and 580X will not operate due to extremely low ridership; alternate service available using Route 30R
  • Route 2 will not operate due to extremely low ridership; alternate service available using LAVTA’s GoDublin program
  • Routes 53 and 54 continue to operate subject to continuation of ACE service
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available

Service Level 3: Weekend service schedules except for Rapid routes

  • Rapid Routes 10R and 30R will continue to operate at the Service Level 2 frequencies
  • Routes 1, 3, 8, 14 and 15 will operate on weekend schedules
  • Route 2, 11, 20X, 70X and 580X will not operate
  • All service after 11pm discontinued
  • Routes 53 and 54 continue to operate subject to continuation of ACE service
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available

Thursday March 26, 2020

At this time, we are operating at Service Level 2

Service Level 2: Frequency reductions on Rapid Routes, other reductions

  • Rapid Routes 10R and 30R will operate on a 30 minute frequency during hours when 15 minute frequency is currently offered
  • Routes 20X and 580X will not operate due to extremely low ridership; alternate service available using Route 30R
  • Route 2 will not operate due to extremely low ridership; alternate service available using LAVTA’s GoDublin program
  • Routes 53 and 54 continue to operate subject to continuation of ACE service
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available

Monday March 23, 2020

At this time, we are operating at Service Level 1

Effective Thursday March 26, we will begin operating under Service Level 2

Service Level 1: Regular service, no disruptions

  • All Wheels and Rapid buses operating on regular schedules
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available
  • Supplemental school routes discontinued until school resumes

Service Level 2: Frequency reductions on Rapid Routes, other reductions

  • Rapid Routes 10R and 30R will operate on a 30 minute frequency during hours when 15 minute frequency is currently offered
  • Routes 20X and 580X will not operate due to extremely low ridership; alternate service available using Route 30R
  • Route 2 will not operate due to extremely low ridership; alternate service available using LAVTA’s GoDublin program
  • Routes 53 and 54 continue to operate subject to continuation of ACE service
  • Dial-a-Ride Paratransit, Para-taxi and GoDublin still available

March 19, 2020

LAVTA Suspends Fare Collection to Help Protect Drivers and Riders

As a preventive measure in response to the potential spread of the Coronavirus Disease, the Livermore Amador Valley Transit Authority (LAVTA) will suspend the collection of passenger fares on all Wheels and Rapid buses effective Friday March 20. This measure also applies to LAVTA’s Dial-a-Ride paratransit service and will remain in effect through the duration of the Alameda County Health Officer’s Shelter in Place order at a minimum.

LAVTA Board Chair David Haubert commented that “going fare free on the Wheels bus system is a very positive, important step in protecting the health and safety of both bus operators and riders and helps members of the Tri-Valley in need of transportation options in this difficult time”.

The location of the fare payment area at the front of our vehicles results in our operators being in very close proximity to passengers boarding the bus. This action will the help address the social distancing challenges faced by our drivers. In addition, while our fare collection equipment is disinfected daily, all passengers boarding the bus are currently touching either the farebox or the Clipper card reader.

Passengers without disabilities will be directed to use the rear door of the vehicle for boarding and alighting to minimize contact with transit operators at the front door and farebox area. People utilizing mobility devices will be allowed to board and alight from the front door of the vehicle.

As a reminder, the Alameda County Health Officer’s Shelter in Place order limits usage of public transportation to a specific set of “Essential Travel” mandates, which primarily permit travel only for the following reasons:

  • Performing tasks or activities essential to personal or family health and safety;
  • Obtaining necessary services and supplies, including perishable goods food and medical supplies

For a full list of permissible “Essential Travel” categories, visit the Alameda County Public Health Department website at acphd.org. We will continue to monitor this situation on a daily basis and will take additional actions if warranted or recommended by local or national health organization. For updates, visit our website at wheelsbus.com.

March 17, 2020

Go Dublin! Program Changes During Shelter in Place

LAVTA’s Go Dublin! program will continue during the current “Shelter in Place” order. However, both Uber and Lyft have announced that they are temporarily suspending the shared ride options of UberPOOL and Lyft Line.

LAVTA’s Go Dublin! discount of 50% ($5 maximum) is available for trips booked on UberX and Lyft through the duration of the Shelter in Place Order.

The Alameda County Health Officer’s restrictions on permissible travel still apply. For a list of those restrictions, click here.

March 16, 2020

LAVTA Will Continue Regular Service During Shelter in Place Order

The shelter in place emergency order from the Alameda County Health Officer defines public transportation as part of the “Essential Infrastructure”. As such, it is our intention to continue to operate our regular fixed route services and Dial-a-Ride paratransit. Our supplemental school services have already been suspended until school resumes.

The order defines travel that is permitted on public transportation, which includes:

  1. Any travel related to the provision of or access to Essential Activities, Essential Governmental Functions, Essential Businesses, or Minimum Basic Operations.
  2. Travel to care for elderly, minors, dependents, persons with disabilities, or other vulnerable persons.
  3. Travel to or from educational institutions for purposes of receiving materials for distance learning, for receiving meals, and any other related services.
  4. Travel to return to a place of residence from outside the jurisdiction.
  5. Travel required by law enforcement or court order.
  6. Travel required for non-residents to return to their place of residence outside the County. Individuals are strongly encouraged to verify that their transportation out of the County remains available and functional prior to commencing such travel.

To see the entire order from the Alameda County Health Officer, including definitions of the above terms, click here.

March 16, 2020

ACE Suspends Saturday Service, LAVTA Suspends Saturday Route 53 Service

The Altamont Corridor Express (ACE) has announced that “Due to the recent sequence of events regarding COVID-19, we are suspending Saturday Service for ACE trains for the time being.”

As a result, LAVTA will not provide service on the Route 53 on Saturdays until such time as ACE Saturday service resumes.

Weekday service is unaffected.

March 13, 2020

LAVTA Service to Dublin, Pleasanton & Livermore Schools (UPDATED 3/15/20)

The Dublin Unified School District (DUSD) has announced the suspension of  all classes from Monday March 16 – April 10, 2020.

As of Sunday March 15, the Pleasanton Unified School District (PUSD) has announced the suspension of  all classes from Monday March 16 until further notice.

As a result, LAVTA bus services on Routes 501, 502, 503 and 504 will not operate beginning Monday March 16 until such time as DUSD schools resume in-person classes.

LAVTA bus services on Routes 601 – 611 will not operate beginning Monday March 16 and will then not operate until PUSD resumes in-person classes.

Livermore Valley Joint Unified School District (LUJUSD) schools are also suspended effective Monday March 16. This action has no impact to LAVTA services since LVJUSD school students utilize regular Wheels and Rapid bus services for trips to and from school.

March 11, 2020

LAVTA Activities Related to Novel Coronavirus (COVID-19)

The Livermore Amador Valley Transit Authority (LAVTA) would like to assure our passengers, employees and all Tri-Valley residents that we are taking appropriate precautions to prepare for the potential spread of the novel coronavirus (COVID-19). We are following guidance from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the Alameda County Public Health Department, and the American Public Transportation Association (APTA).

LAVTA’s actions to date include:
• Disinfecting all Wheels, Rapid and Dial-a-Ride buses once each day – including driver compartments, fareboxes, Clipper card readers, handrails, stanchions, seats, and other onboard hard surfaces.
• Offering our bus operators individual hand sanitizer dispensers and gloves.
• Supplying our employees with hand sanitizer dispensers and disinfecting wipes at all LAVTA facilities.
• Providing our passengers and employees with fact sheets and guidance provided by the CDC, including posters displayed on LAVTA vehicles and in all LAVTA facilities and on digital display signs on our buses.
• Asking any employee displaying symptoms similar to those of COVID-19 to self-quarantine. Should that happen, we would report such incidents to the local health officials and the CDC.

The more than 7,000 daily passengers who use our transit service can do their part as well to help prevent the spread of this disease by following the CDC’s guidance, which includes the following tips:
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash
• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose and mouth.
• CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
• Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.

We will continue to monitor this situation on a daily basis and will take additional actions if warranted or recommended by local or national health organization.