Get Ready for Clipper 2.0!
Wheels joins the Metropolitan Transportation Commission (MTC), BART, and transit partners across the Bay Area in preparing for the launch of Next Generation Clipper (Clipper 2.0) — a major upgrade to the region’s contactless fare payment system. The new system officially goes live on December 10, 2025, beginning an 8–12-week transition period that will bring faster, more flexible, and more connected fare payment options to riders.
Toolti
What’s New with Clipper 2.0
The upcoming Clipper 2.0 system represents a complete modernization of the region’s fare network, including new hardware, software, and customer tools. Among its many improvements:
- Cloud-Based System & Instant Value:
Stored value and passes will now be kept in the cloud rather than on the card. Riders will be able to use added funds instantly when reloading online. - Tap and Ride Convenience:
Riders will be able to pay adult fares directly using contactless credit or debit cards or mobile payment methods such as Apple Pay or Google Pay—no Clipper card required. Wheels riders can tap their phone, watch, or card to board, joining BART as part of the Bay Area’s growing Tap and Ride network. - Seamless Interagency Transfers:
For the first time, passengers transferring between any Bay Area transit agencies will receive a transfer discount of up to $2.85 within a two-hour window. - Family Management:
Clipper’s new app will allow families to manage multiple Clipper cards from a single device. - Online Youth and Senior Cards:
Riders will soon be able to apply for youth and senior Clipper cards online, streamlining access to regional discounted fares.
Wheels’ Preparation Efforts
Wheels has spent the past two years preparing for the transition:
- All buses are now equipped with Clipper 2.0-ready card readers, and staff has access to new Customer Service Terminals.
- Wheels has worked with MTC on an interagency transfer pilot, ensuring riders will receive discounts across agencies beginning in December.
What Riders Need to Know
- Card Upgrade Timeline: Beginning December 10, existing Clipper cards will be upgraded to the new system over 8–12 weeks. Riders can speed up the process by logging into clippercard.com, using the Clipper app, or calling Clipper Customer Service (877.878.8883) to initiate the upgrade manually.
- Avoiding “Card Clash”: With multiple contactless payment options, riders should remove their Clipper or bank card from their wallet or purse when tapping to ensure the correct card is charged.
